Privacy Policy

Last updated: 13 November 2026

This policy explains how SHINEIVA ("we") handles personal information when you use The 1% Ecompreneurs AI Suite.

What we collect

• Account details: your email address and plan details.
• What you create: text you enter, images you upload, card designs, mockups and other outputs, and your usage counts.
• Payments: Razorpay processes payments. We receive payment and subscription IDs and amounts; we never see or store your card, UPI or bank details.
• Connected accounts: if you connect Meta, we store an access token (encrypted) and the ad account, Page and pixel you choose.
• Technical data: standard server logs (such as IP address and browser) for security and troubleshooting.

How we use it

To provide and secure the Service, process payments, give support, send login codes and service emails, and improve the tools. We do not sell your personal information.

Service providers

We share data only as needed with providers that run the Service: Supabase (database and login), Render (hosting), Anthropic and Google (AI processing of your prompts and images), Razorpay (payments), Meta (only if you connect it) and our email provider (login emails).

Retention

We keep your account data while your account is active and for up to 12 months after, unless the law requires longer (for example, payment records). You can ask us to delete your data at any time.

Your choices

You can request access to, correction of, or deletion of your personal information by emailing shineivaofficial@gmail.com. You can disconnect Meta at any time.

Security

Data is sent over HTTPS, access tokens are encrypted, and database access is restricted to our servers.

Contact

SHINEIVA, Shri Krushnashrey, Indraprasth - 1, Main Road, behind Hemu Gadhvi Hall, near Pathak School, Rajkot, Gujarat 360001, India. Email shineivaofficial@gmail.com, phone +91 90545 18599.