Refund & Cancellation Policy

Last updated: 13 November 2026

No refunds

The 1% Ecompreneurs AI Suite is a digital service that is delivered instantly when payment succeeds. All payments, including monthly plans and image top-ups, are non-refundable, and we do not give partial refunds for unused days, runs or images.

Cancelling a monthly plan

You can cancel at any time using the "manage subscription" link in your Razorpay subscription email, or by emailing shineivaofficial@gmail.com. Cancellation stops future renewals; your access continues until the end of the period you have already paid for.

Failed or duplicate payments

If you were charged but the plan was not activated, or you were charged twice for the same purchase, email us with the Razorpay payment ID. After checking, we will either activate your plan or refund the extra amount to the original payment method within 5–7 working days.

Contact

SHINEIVA, Shri Krushnashrey, Indraprasth - 1, Main Road, behind Hemu Gadhvi Hall, near Pathak School, Rajkot, Gujarat 360001, India. Email shineivaofficial@gmail.com, phone +91 90545 18599.